Are radiators always sold with valves?
Not all. Some product ranges, such as designer ones, have included in the price and packaging the valve/holder kit needed for operation. In most cases, however, they must be ordered and added separately. In our price list, it is always indicated what is included as standard or not.
What is meant by the term "Connection centre"?
Connection centre is the distance between the centre of the water inlet (flow) and the centre of the water outlet (return).
How do I proceed and who do I contact to have my radiator replaced under warranty?
You can contact your nearest dealer or, alternatively, our after-sales department
Where can I find the instruction sheet for my radiator?
At www.irsap.com you can find all the instruction sheets
I need a data sheet (where can I find the data sheets of your radiators?).
Datasheets for all our products are available at www.irsap.com
I have ordered an Irsap Tesi radiator but I need to add/remove some elements, what should I do?
You can contact our pre-sales office, which will provide you with all the relevant information.
What fasteners/shelves do I need to mount my radiator?
You can contact your nearest dealer or, alternatively, our pre-sales office
I need to change my radiator, how can I do it?
You can contact your nearest dealer or, alternatively, our after-sales department
What RAL color is white 01?
The RAL is 9016